Returns & Exchanges

At Luxo Living, we want you to be completely satisfied with your home furniture purchase, which is why we offer a 30-day change of mind return policy to ensure your house feels like a home. If your selection isn't quite right, our streamlined process makes returning or exchanging items simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and photos of the item in its original packaging.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) along with detailed shipping instructions.

• 3.
  Pack and Ship

  Securely pack the item in its original box to prevent damage during transit and arrange for courier pickup or drop-off as instructed.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned item, your refund or store credit will be processed within 5-7 business days.